Device Protection for Apple featuring AppleCare Services
Protection includes loss, theft, accidental damage from handling, and warranty malfunction. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $7.99 to $21.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive unlimited accidental damage from handling and warranty malfunction Service Requests. You are also eligible for one loss or theft service request in any rolling 12-month period. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee – iPhone and iPad* | $7.99 | $9.99 | $18.99 | $21.99 |
| iPhone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| iPhone Damage Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| iPad Pro M4 and iPad Air M2 Models: Screen repair deductible $39. All other damage repair deductible $129 All other iPads: Damage deductible $49 |
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| iPad Damage Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Warranty Processing Fee | $0.00 | $0.00 | $0.00 | $0.00 |
| Replacement Processing Fee for Loss/Theft*** (iPhone & iPad Only) | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Device Protection. If you enrolled in Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Fido bill.
**Screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (for all other models, back glass repair is not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). For iPhone models 12 and newer: (a) if the service request is for both front and back glass breakage repair, the processing fee is $78 ($39 per repair); (b) if these are separate service requests, each repair has a $39 processing fee; and (c) the first screen repair at no extra cost is applicable to one glass repair - front or back.
***Loss/Theft protection not available in Quebec.
View the Device Protection for Apple featuring AppleCare Services Terms & Conditions.
Protection includes loss, theft, accidental damage from handling, and warranty malfunction**. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $7.99 to $21.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive unlimited accidental damage from handling and warranty malfunction Service Requests. You are also eligible for one loss or theft service request in any rolling 12-month period. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
**In Manitoba and Saskatchewan, Device Protection for Apple featuring AppleCare Services is a combined insurance policy and service contract offering. The insurance policy is underwritten by AIG Insurance Company of Canada and provides loss, theft, and accidental damage from handling protection, while the service contract provides warranty protection.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee – iPhone and iPad* | $7.99 | $9.99 | $18.99 | $21.99 |
| iPhone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| iPhone Damage Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| iPad Pro M4 and iPad Air M2 Models: Screen repair deductible $39. All other damage repair deductible $129 All other iPads: Damage deductible $49 |
||||
| iPad Damage Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Warranty Processing Fee | $0.00 | $0.00 | $0.00 | $0.00 |
| Replacement Processing Fee for Loss/Theft*** (iPhone & iPad Only) | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Device Protection for Apple featuring AppleCare Services. If you enrolled in Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Fido bill.
**Screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (for all other models, back glass repair is not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). For iPhone models 12 and newer: (a) if the service request is for both front and back glass breakage repair, the processing fee is $78 ($39 per repair); (b) if these are separate service requests, each repair has a $39 processing fee; and (c) the first screen repair at no extra cost is applicable to one glass repair - front or back.
***Loss/Theft protection not available in Quebec.
View the Device Protection for Apple featuring AppleCare Services Terms & Conditions.
Protection includes accidental damage from handling and warranty malfunction. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $6.99 to $15.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $129.00 depending on your device and damage type.
You are eligible to receive unlimited accidental damage from handling and warranty malfunction Service Requests. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee – iPhone and iPad* | $6.99 | $8.99 | $12.99 | $15.99 |
| iPhone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| iPhone Damage Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| iPad Damage Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Warranty Processing Fee | $0.00 | $0.00 | $0.00 | $0.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Device Protection for Apple featuring AppleCare Services. If you enrolled in Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Fido bill.
**Screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (for all other models, back glass repair is not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). For iPhone models 12 and newer: (a) if the service request is for both front and back glass breakage repair, the processing fee is $78 ($39 per repair); (b) if these are separate service requests, each repair has a $39 processing fee; and (c) the first screen repair at no extra cost is applicable to one glass repair - front or back.
View the Device Protection for Apple featuring AppleCare Services Terms & Conditions.
Protection includes loss, theft, accidental damage from handling and warranty malfunction. Plus, your first phone screen break repair will have a $0 Deductible if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $7.99 to $21.99 per month depending on your device tier, with Deductibles ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive unlimited accidental damage from handling and warranty malfunction Claims. You are also eligible for one loss or theft Claim in any rolling 12-month period. Claim is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| Eligible Device Unsubsidized, New Retail Value at time of Enrollment (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Premium - iPhone and iPad | $7.99 | $9.99 | $18.99 | $21.99 |
| iPhone Screen Repair Deductible* | $39.00 | $39.00 | $39.00 | $39.00 |
| iPhone All Other Damage Repair Deductible | $129.00 | $129.00 | $129.00 | $129.00 |
| iPad Pro M4 and iPad Air M2 Models: Screen repair deductible $39. All other damage repair deductible $129 All other iPads: Damage deductible $49 |
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| iPad Screen and All Other Damage Deductible | $49.00 | $49.00 | $49.00 | $49.00 |
| Warranty Malfunction Deductible | $0.00 | $0.00 | $0.00 | $0.00 |
| Replacement Deductible for Loss/Theft (iPhone & iPad Only) | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Deductible.
*The Screen Repair Deductible for iPhone models 12 and newer (excluding iPhone SE) applies individually to front screen and back glass breakage. For illustrative purposes, if the claim is for both front screen and back glass breakage repair, the deductible is $78 ($39 per repair).You are not required to pay a Screen Repair Deductible for up to one claim for the repair of either front screen or back glass breakage with the following exclusions and limitations: (1) iPads are excluded; (2) back glass breakage repair applies to iPhone models 12 and newer (excluding iPhone SE), for all other models and devices, back glass damage is considered to be “All Other Damage”; and (3) there must be no other defects or evidence of loss or failure present at the time of screen repair.
View the Device Protection for Apple featuring AppleCare Services Insurance Policy.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an Apple Store or Apple Authorized Service Provider for repair.
MAIL IN: Mail your device to us for repair.
LOSS/THEFT REPLACEMENT: Replace your device with an Apple certified replacement of the same make, model, colour and memory.
Device Protection for Android
Protection includes loss, theft, accidental damage from handling, and extended warranty (after the original manufacturer’s warranty expires). Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $7.99 to $21.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12-month period, two of which may be for accidental damage from handling or extended warranty and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee* | $7.99 | $9.99 | $18.99 | $21.99 |
| Phone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| Phone Damage and Extended Warranty Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| Tablet Damage and Extended Warranty Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Replacement Processing Fee for Loss/Theft | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Device Protection for Android. If you enrolled in Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Fido bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Device Protection for Android Terms & Conditions.
Protection includes loss, theft, accidental damage from handling, and extended warranty (after the original manufacturer’s warranty expires). ** Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $7.99 to $21.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12-month period, two of which may be for accidental damage from handling or extended warranty and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
**In Manitoba and Saskatchewan, Device Protection for Android is a combined insurance policy and service contract offering. The insurance policy is underwritten by AIG Insurance Company of Canada and provides loss, theft, and accidental damage from handling protection, while the service contract provides extended warranty protection.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee* | $7.99 | $9.99 | $18.99 | $21.99 |
| Phone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| Phone Damage and Extended Warranty Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| Tablet Damage and Extended Warranty Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Replacement Processing Fee for Loss/Theft | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Device Protection for Android. If you enrolled in Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Fido bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Device Protection for Android Terms & Conditions.
Protection includes accidental damage from handling and extended warranty (after the original manufacturer’s warranty expires). Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $6.99 to $15.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $129.00 depending on your device and damage type.
You are eligible to receive up to two fulfilled Service Requests in any rolling 12-month period beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee* | $6.99 | $8.99 | $12.99 | $15.99 |
| Phone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| Phone Damage and Extended Warranty Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| Tablet Damage and Extended Warranty Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Device Protection for Android. If you enrolled in Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Fido bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Device Protection for Android Terms & Conditions.
Protection includes loss, theft, accidental damage from handling and extended warranty (after the original manufacturer’s warranty expires). Plus, your first phone screen break repair will have a $0 Deductible if no other damage is present.
Pricing ranges from $7.99 to $21.99 per month depending on your device tier, with Deductibles ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Claims (of which two Claims may be for accidental damage from handling or mechanical or electrical breakdown or malfunction and one Claim may be for loss or theft) in any rolling 12-month period beginning on the date of your first Claim. Each Claim is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| Eligible Device Unsubsidized, New Retail Value at time of Enrollment (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Premium | $7.99 | $9.99 | $18.99 | $21.99 |
| Phone Screen Repair Deductible* | $39.00 | $39.00 | $39.00 | $39.00 |
| Phone All Other Damage and Extended Warranty Repair Deductible | $129.00 | $129.00 | $129.00 | $129.00 |
| Tablet Screen and All Other Damage and Extended Warranty Deductible | $49.00 | $49.00 | $49.00 | $49.00 |
| Warranty Malfunction Deductible | $0.00 | $0.00 | $0.00 | $0.00 |
| Replacement Deductible for Loss/Theft | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Deductible.
*You may receive up to one claim (excluding Tablets) for repair of front screen breakage (with no other defects or evidence of loss or failure present) for your Insured Device and you will not be required to pay a Screen Repair Deductible. Back glass repair is not considered to be screen repair and the Repair Deductible of $129 applies.
View the Device Protection for Android Insurance Policy.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an approved vendor for repair.
WE COME TO YOU: Have the Likewize Repair van come to you to repair your device.
LOSS/THEFT REPLACEMENT: Replace your device with a like device.
MAIL IN: Mail your device to us for repair.