Equipment and devices aren’t invincible. That's why we protect thousands of products in your home from TVs and smartphones to laptops and gaming consoles. If they fail, Likewize Protection Plans have you covered.
*Major appliances are excluded from coverage.
For the fastest service, file a service request/claim online.
File a Service Request/Claim
Coverage for mechanical and electrical breakdowns begins after the manufacturer warranty period.
Most products come with a 1-year manufacturer warranty.
Power surge coverage begins on date of purchase.
If you purchased the optional accidental damage protection that coverage begins on date of purchase.
If you purchased a Likewize Protection Plan with accidental damage coverage, the plan begins on the date of purchase. If you purchased a Likewize Protection Plan without accidental damage, coverage begins after the manufacturer’s warranty period ends. Power surge protection begins on date of purchase for both plan types.
Our service request/claim process is fast, easy, and secure. Simply gather your personal information, incident details, and visit our Service Requests/Claims page.
If you reside in the United States, upon approval of your service request/claim, you will be provided with a reimbursement via a gift card based on the market value of the damaged/malfunctioning product at the time of service request/claim submission.
If you reside in Canada, once your service request/claim is approved, you will receive a reimbursement in the form of a cheque based on the market value of the damaged/malfunctioning product at the time of service request/claim submission.
No. There is no deductible for the Likewize Protection Plan after an approval of a service request/claim.
Don't see your question? Visit our FAQ’s page or Contact Us.
We’ve got all the inside info you need right here in our Resources Center. Check the list below for your insurance policy, service contract and other information about your plan.
This Plan may change or be modified during your term. Please refer to this website for the most current information. We will not cover loss or damage caused directly or indirectly by any of the exclusions listed in the Service Contract or Insurance Policy (as applicable). PLEASE READ THE SERVICE CONTRACT OR INSURANCE POLICY (AS APPLICABLE) CAREFULLY TO DETERMINE YOUR RIGHTS, DUTIES AND WHAT IS AND IS NOT PROTECTED.
You are not required to purchase the Likewize Protection Plan to purchase any product from Newegg. This protection may provide a duplicate of other sources of protection. You may cancel at any time.
The Plan is a repair and replacement service provided to customers of Newegg Commerce, Inc. In all provinces other than Manitoba, Saskatchewan and Quebec, the Program is provided by Likewize Device Protection, Ltd. pursuant to a service contract and administered by Likewize Device Protection, Ltd. In Manitoba and Saskatchewan, the Program is an insurance offering.
For insurance policy holders in Manitoba and Saskatchewan, coverage is provided by Zurich Insurance Company Ltd (Canadian Branch) (First Canadian Place, 100 King Street West, Suite 5500, P.O. Box 290, Toronto, Ontario M5X 1C9) and administered by Paisley Partners Insurance Brokers in conjunction with Likewize Device Protection, Ltd.
Any insurance related inquiries should be directed to Paisley Partners Inc.
Paisley Partners Inc.
4100 Yonge Street, Suite 415
Toronto, Ontario M2P 2B5
Phone: 1-855-681-7069
Contact: Dan Bilancia (Broker)
Email: dbilancia@csrm.ca
Website: https://paisley-partners.com/
In the United States, unless stated otherwise, the Provider of the Plan is Likewize Device Protection, LLC, 1900 W. Kirkwood Blvd., Suite 1600C, Southlake, TX 76092. The Administrator of the Plan is Likewize Device Protection, LLC 1900 Kirkwood Blvd, Suite 1600C, Southlake, TX 76092 (877) 680-0272 (TX License Number 501).
In Canada, claims administration inquiries should be directed to Likewize Device Protection, Ltd.:
Likewize Device Protection, Ltd.
Phone: (877) 680-0272
1235 Bay Street, Suite 400
Toronto, ON M5R3K4