You can manage your account easily online! Check your premium and deductible, review your plan documents, start a claim, and track it from start to finish. Simply log in to your online portal and sign in to get started.

Protection Plan: This plan covers Accidental Damage and Warranty Malfunctions after the manufacturer's warranty expires.

Peace of Mind Protection Plan: This plan includes coverage for loss, theft, accidental damage, and warranty malfunctions (following the expiration of the Manufacturer's Warranty).

Peace of Mind Protection Plan with AppleCare Services: This plan includes coverage for loss, theft, accidental damage, and warranty malfunctions provided that the subscriber maintains an active plan subscription.

A claim can be filed in cases of device loss*, theft*, accidental damage from handling, or an extended warranty failure. You must file a service request or claim within 60 days of when the incident occurred.

The replacement device will be of similar kind, quality, and functionality. Coverage depends on the selected plan. Replacement devices may be new or reconditioned, which are fully functional but might have minor cosmetic flaws or non-original parts. If the exact model is unavailable, a comparable device will be provided. Color preferences cannot be guaranteed.

You can cancel your coverage at any time in the following ways:

• Mail or deliver a written notice to Likewize Device Protection at 1235 Bay Street, Suite 400, Toronto, ON M5R 3K4
• Call Likewize Support at 1-844-376-7726
• Send an email to cancellation@likewize.com

If you send a written notice, please include:

• Your first and last name
• The phone number assigned to your device
• The make, model, and IMEI (for example, “Samsung Galaxy S23 – 15-digit IMEI”)

Your cancellation will take effect on the day your written notice is received.