Enrolling in Boost Protect is easy! Simply sign up when you buy your new phone or device and your coverage starts immediately.
Need a little time to think it over? Enrollment is available for 30 days after you purchase your phone, so be sure to act quickly! Please note that your device must be fully operational at the time of program activation in order to enroll.
Click on your plan below to see your program overview.
Coverage includes loss, theft, accidental damage from handling (including liquids), and out-of-warranty mechanical or electrical breakdown.
Low Monthly Premium A fee of $7 will be added to your monthly Boost Mobile service charge.
Affordable Deductibles A $20, $50, $100 or $175 deductible will apply depending on your phone. Your deductible is established at the time of purchase and is based on the non-subsidized price of the make/model of your device. Once enrolled, your deductible does not change even if the store price of your device decreases or increases.
You are allowed 2 approved claims in any rolling 12-month period beginning with the date of your first approved claim.
| Device Retail Price (Unsubsidized) | $0 - $149.99 |
$150.00 - $249.99 |
$250.00 - $399.99 |
$400.00 + |
|---|---|---|---|---|
| Monthly Premium | $7.00 | $7.00 | $7.00 | $7.00 |
| Deductible | $20.00 | $50.00 | $100.00 | $175.00 |
All costs, charges, and fees are subject to applicable taxes.
Coverage includes loss, theft, accidental damage from handling (including liquids), and mechanical or electrical malfunction (after the expiration of the manufacturer’s warranty) if you purchase both the insurance policy for loss and theft and the service contract for damage and malfunction. You may also purchase these options separately.
Pricing ranges from $1.50 to $18.00 per month, with deductibles ranging from $29.00 to $349.00. For a full pricing breakdown, including the monthly fees for insurance only and service contract only, see the cost table below.
With the insurance policy and service contract, you are eligible for unlimited claims for screen break, accidental damage from handling and warranty malfunction (after the expiration of the manufacturer’ warranty). You are also eligible for two loss or theft claims in any rolling 12-month period. Each claim is subject to a maximum value of $3,000.00, depending on your device tier.*
| MSRP of Covered Device | $0.00 - $499.99 |
$500.00 - $999.99 |
$1,000.00 - $1,499.99 |
$1,500.00 - $3000.00 |
|---|---|---|---|---|
| Monthly Fee (Loss, Theft, Damage & Malfunction*) | $8.00 | $12.00 | $15.00 | $18.00 |
| Screen Repair Deductible | $29.00 | $29.00 | $29.00 | $29.00 |
| All Other Damage and Out-of-Warranty Malfunction Repair Deductible | $39.00 | $99.00 | $99.00 | $99.00 |
| Loss and Theft Deductible | $40.00 | $149.00 | $249.00 | $349.00 |
Taxes not included.
The monthly fee and deductible are based on the MSRP of the covered device on the effective date. The deductible is per incident and is non-refundable.
*Boost Protect is a combination of an Insurance Policy and a Service Contract. The Insurance Policy covers loss and theft. The Service Contract covers Accidental Damage from Handling and Mechanical and Electrical Failure (after the expiration of the manufacturer’s warranty). You may also purchase these options separately. To see the most current documents for the program go to the Resources section further below.
Additional fees you may be charged include a claim conversion fee if you pay the screen repair deductible and the phone has additional damage beyond the screen; a non-return fee if you don’t return your damaged/malfunctioning phone; a locked device fee if your phone is returned with the locking mechanism enabled; and/or a no trouble found fee if your claimed device is provided for repair or replaced and no trouble is found. For all additional fees please see the FAQ section of this site.
Coverage includes loss, theft, accidental damage from handling (including liquids), and mechanical or electrical malfunction if you purchase both the insurance policy for loss and theft and the service contract for damage and malfunction. You may also purchase these options separately.
Pricing ranges from $1.50 to $18.00 per month, with deductibles ranging from $29.00 to $349.00. For a full pricing breakdown, including the monthly fees for insurance only and service contract only, see the cost table below.
With the insurance policy and service contract, you are eligible for unlimited claims for screen break, accidental damage from handling and warranty malfunction. You are also eligible for two loss or theft claims in any rolling 12-month period. Each claim is subject to a maximum value of $3,000.00, depending on your device tier. *
Please Note: The Find My feature must be enabled on your device at time of loss in order to file a Request/Claim for lost or stolen.
| MSRP of Covered Device | $0.00 - $499.99 |
$500.00 - $999.99 |
$1,000.00 - $1,499.99 |
$1,500.00 - $3000.00 |
|---|---|---|---|---|
| Monthly Fee (Loss, Theft, Damage & Malfunction*) | $8.00 | $12.00 | $15.00 | $18.00 |
| Screen Repair Deductible** | $29.00 | $29.00 | $29.00 | $29.00 |
| All Other Damage Repair Deductible | $99.00 | $99.00 | $99.00 | $99.00 |
| Malfunction Repair Deductible | $0.00 | $0.00 | $0.00 | $0.00 |
| Loss and Theft Deductible | $40.00 | $149.00 | $249.00 | $349.00 |
Taxes not included.
The monthly fee and deductible are based on the MSRP of the covered device on the effective date. The deductible is per incident and is non-refundable.
* Boost Protect with AppleCare Services is a combination of an Insurance Policy and a Service Contract. The Insurance Policy covers loss and theft. The Service Contract covers accidental damage from handling and mechanical/electrical failure. You are not required to purchase Boost Protect to activate wireless service. Coverage may provide a duplicate of other sources of coverage.
** Screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass. If the claim is for both front and back glass repair, the deductible is $58 ($29 per repair).
Additional fees you may be charged include a claim conversion fee if you pay the screen repair deductible and the phone has additional damage beyond the screen or if a malfunction claim is filed and the phone has damage; a non-return fee if you don’t return your damaged/malfunctioning phone; a locked device fee if your phone is returned with the locking mechanism enabled; and/or a no trouble found fee if your claimed device is provided for repair or replaced and no trouble is found. For all additional fees please see the FAQ section of this site. For all additional fees please see the FAQ section of this site.
What can I do online?
Forgot your Boost Mobile account PIN?
When can I enroll?
You can also add Boost Protect with AppleCare Services to an eligible Apple device (iPhone 13 or newer) when you bring your device.
Moving your SIM card to another device may cause you to lose your Boost Protect with AppleCare Services coverage. Contact Boost and they’ll help you review your options.
Don’t worry. If you receive a replacement device through an approved claim, your coverage will continue automatically.
How do I cancel my coverage?
You may cancel Boost Protect or Boost Protect with AppleCare Services at any time by calling Boost Mobile Customer Care at 1-833-50-BOOST (1-833-502-6678). Premiums are prorated and refunded, according to applicable state law.
Important: If Boost Protect or Boost Protect with AppleCare Services is canceled, it cannot be added back to that device.
Do I need to keep Find My iPhone turned on?
Yes. The standard tracking app on your device (such as Find My iPhone) must be turned on and remain turned on for a claim to be processed for a lost or stolen device. Claims may be denied if it is turned off.
What’s changing with F-Secure Mobile Security?
Starting January 31, 2026, F-Secure Mobile Security will no longer be included with Boost Protect or Boost Protect with AppleCare Services.
If you activated the F-Secure app before January 31, 2026 using the SMS link provided, you can continue using its premium features through March 31, 2026.
How do I update my address?
Update your address in the Boost Mobile app or by visiting https://www.boostmobile.com/myaccount. Changes may take up to two business days to process.
What does Boost Protect and Boost Protect with AppleCare Services cover?
Coverage includes screen repairs, other damage repair (including liquid damage), malfunction of your device (for Boost Protect, malfunction coverage begins after the manufacturer’s warranty has expired), or if your device is lost or stolen.
How many claims can I file?
How long do I have to file a claim?
Will I receive the same device?
What documents are accepted for my claim?
Where can I find the Claim Affidavit form?
What if I have trouble uploading documents for my claim?
Likewize Device Protection, LLC
Attn: Asset Protection
1900 W Kirkwood Blvd, Suite 1600C
Southlake, TX 76092
What should I do with my damaged device?
If your claim is approved and you receive a replacement, you must return your damaged device. We’ll include shipping instructions and packaging materials with your replacement. Make sure you return your device within 10 days to avoid being charged a non-return fee.
Before returning your device, disable Find My iPhone and remove it from your Apple account to avoid a locked device fee.
Are Non-U.S. devices eligible for repair?
Who do I contact if I need help?
If something happens to your device, here’s where to start:
If your device is lost or stolen
If your device is damaged
Apple Support:
Am I covered after a repair or replacement?
What determines my repair options?
What if I don’t return my damaged device?
What happens if my repair cannot be completed?
What if my device can’t be replaced?
Can I go to any repair location?
What if there isn’t a repair location near me?
How much does it cost?
You pay:
Screen repairs typically cost $29.
Other accidental damage repairs typically cost between $39 and $99, depending on your device tier and coverage.
When do I pay the deductible or service fee?
How do I use my Boost Mobile store coupon?
You can use your coupon at any Boost Mobile store to buy a new device or accessories. To redeem your coupon, visit a Boost Mobile store and provide the mobile number and coupon number associated with your claim. Check your email for your coupon details.
Coupons must be used in-store and in one purchase, and any remaining balance cannot be carried over. Your coupon will be available as soon as your claim is completed. You can also view your coupon details in your claim portal under “Claim Details”.
How is my monthly fee billed?
The fastest way to file or track a claim is by using your online portal. For information on what your protection plan includes, check the Resources section for complete terms and conditions. To enroll in Boost Protect or purchase a device, click here to find and visit a Boost Mobile store, for any cancellation inquires you can contact Boost by dialing 611 from your device.
For all other questions, please fill out the form below.
We’ve got all the inside info you need right here in our Resources Center. Check the library below for your program brochure, service contract, insurance policy documents, and other information pertinent to your plan.
NEW POLICY DOCUMENTS AVAILABLE BELOW
These programs may change or be modified during your term.
Please refer to this website for the most current information. We will not cover loss or damage caused directly or indirectly by any of the exclusions listed in the complete Insurance Coverage Certificate and/or Service Contract. PLEASE READ THE COMPLETE INSURANCE COVERAGE CERTIFICATE, POLICY, AND SERVICE CONTRACT CAREFULLY TO DETERMINE YOUR RIGHTS, DUTIES, AND WHAT IS AND IS NOT COVERED.
Claims may be fulfilled with a repair, or new or reconditioned equipment. Reconditioned equipment may have minor cosmetic flaws. Replacement of ‘accessories’ may be with generic or non-original manufacturer accessories. If the exact model is not available, the replacement will be of like kind and quality. You are not required to purchase protection to activate wireless service. This coverage may provide a duplicate of other sources of coverage. You may cancel at any time.
Notice for BYOD Customers: Non-US device models may not be eligible for repair in our partner locations due to parts and model variations. For AppleCare Services, Apple will determine repair or replacement eligibility. Some global models may not support all 5G bands used on the AT&T network.
The Boost Shield program is a replacement service provided to customers of Boost Mobile enrolled prior to August 10, 2023. A repair option may also be included for eligible devices. Boost Shield is an insurance program and coverage is underwritten by Zurich American Insurance Company. Likewize Agency, LLC is the licensed agent and Likewize Device Protection, LLC administers the program. In California, the Agent is Likewize Agency, LLC d/b/a Likewize Insurance Agency, LLC.
The Boost Protect and Boost Protect with AppleCare Services programs are repair and replacement services provided to Boost Mobile customers enrolled on August 10, 2023 and after. Boost Protect and Boost Protect with AppleCare Services is a combination of an Insurance Policy and a Service Contract. The Insurance Policy covers loss and theft. The insurance coverage for loss and theft is underwritten by Zurich American Insurance Company. Likewize Agency, LLC is the licensed agent and Likewize Device Protection, LLC administers the program. In California, the Agent is Likewize Agency, LLC d/b/a Likewize Insurance Agency, LLC. The Service Contract covers Accidental Damage from Handling and Mechanical and Electrical Failure. You may also purchase these options separately. To review the most current documents for the program, please see the links below.
To purchase either offering separately, please call Boost Mobile at 1-888-BOOST-4U.
In Puerto Rico, the program you are currently enrolled in will end on April 1, 2025. Likewize will no longer be able to support Boost customers in Puerto Rico. Please note that all claims must be submitted within 60 days of a covered event and no later than May 31, 2025.
To review the full insurance disclosures for these programs, see the program brochures in the Program Brochures tab.
| Pricing Effective October 3rd, 2025: | ||||
|---|---|---|---|---|
| Device Tier | 1 | 2 | 3 | 4 |
| MSRP of Covered Device | $0 - $499.99 | $500.00 - $999.99 | $1,000.00 - $1,499.99 | $1,500.00 - $3,000.00 |
| Monthly fee for Boost Protect Accidental Damage and Malfunction Only or Boost Protect with AppleCare Services Accidental Damage and Malfunction Only | $6.50 | $10.25 | $12.50 | $14.75 |
| Pricing Effective October 3rd, 2025: | ||||
|---|---|---|---|---|
| Device Tier | 1 | 2 | 3 | 4 |
| MSRP of Covered Device | $0 - $499.99 | $500.00 - $999.99 | $1,000.00 - $1,499.99 | $1,500.00 - $3,000.00 |
| Monthly premium for Boost Protect Lost/Stolen Only | $1.50 | $1.75 | $2.50 | $3.25 |
As of September 1, 2022, if you previously purchased a Sprint/United Management device protection policy (5471000 or 5471003), your new policy number is 5470995 and 5471001. However, you do not need your policy number to file a claim.
There is no change in your coverage, and the claim filing process is the same. Please click "Start a Claim" to file a claim. The changes were as follows:
The new Named Insured and Wireless Service Provider is:
DISH Wireless L.L.C.
9601 S. Meridian Blvd
Englewood, CO 80112
Insurance is still provided by:
Zurich American Insurance Company
1299 Zurich Way
Schaumberg, IL 60196
The Agent's name and address changed to the following:
Likewize Agency, LLC (previously known as Brightstar Agency, LLC)
1900 W. Kirkwood Blvd., Suite 1600C
Southlake, TX 76092
In California: Likewize Agency, LLC d/b/a Likewize Insurance Agency, LLC
To ensure secure and expedited service, please submit all requested documentation through My Plan.
