All the details, right at your fingertips.

We’ve got all the inside info you need right here in our Resources Center. Check the list below for your insurance policy, service contract and other information about your plan.

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Terms and Conditions & Privacy Policies

This Plan may change or be modified during your term. Please refer to this website for the most current information. We will not cover loss or damage caused directly or indirectly by any of the exclusions listed in the Service Contract or Insurance Policy (as applicable). PLEASE READ THE SERVICE CONTRACT OR INSURANCE POLICY (AS APPLICABLE) CAREFULLY TO DETERMINE YOUR RIGHTS, DUTIES AND WHAT IS AND IS NOT PROTECTED.

You are not required to purchase the Likewize Protection Plan to purchase any product from Newegg. This protection may provide a duplicate of other sources of protection. You may cancel at any time.

The Plan is a repair and replacement service provided to customers of Newegg Commerce, Inc. In all provinces other than Manitoba, Saskatchewan and Quebec, the Program is provided by Likewize Device Protection, Ltd. pursuant to a service contract and administered by Likewize Device Protection, Ltd. In Manitoba and Saskatchewan, the Program is an insurance offering.

In the United States, unless stated otherwise, the Provider and Administrator of the Plan is:


Likewize Device Protection, LLC

1900 W. Kirkwood Blvd., Suite 1600C,

Southlake, TX 76092.


Phone: (877) 680-0272 (TX License Number 501)

For insurance policy holders in Manitoba and Saskatchewan, coverage is provided by:


Zurich Insurance Company Ltd (Canadian Branch)

First Canadian Place

100 King Street West, Suite 5500, P.O. Box 290

Toronto, Ontario M5X 1C9


Phone: (877) 680-0272 (TX License Number 501)


Administered by AIG Insurance Company in conjunction with Likewize Device Protection, Ltd.

Important Plan Documents

Review the Terms and Conditions and Privacy Policy. Select the document that matches your product and plan.

  • Extended Warranty - US Only

    The Extended Warranty terms and conditions for the US outlines the specific coverage details, duration, claim procedures, and exclusions associated with the warranty.

    View Download
  • Home Tech Protect - US Only

    The Home Tech Protect terms and conditions for the US outlines the specific coverage details, duration, claim procedures, and exclusions associated with the warranty.

    View Download
  • Gamer Zone Elite - US Only

    The Gamer Zone Elite terms and conditions for the US outlines the specific coverage details, duration, claim procedures, and exclusions associated with the warranty.

    View Download
  • Extended Warranty Insurance Policy Canada
    (Manitoba and Saskatchewan)

    The Extended Warranty insurance policy for Canada specify the exact coverage details, duration, claims process, and exclusions applicable to your policy. Please consult the policy documentation for comprehensive information tailored to Canadian regulations and protections.

    View Download
  • Extended Warranty - Canada
    All provinces except Manitoba and Saskatchewan

    The Extended Warranty terms and conditions for CA outlines the specific coverage details, duration, claim procedures, and exclusions associated with the warranty.

    View Download

Forms and documentation requirements

Some claims may require additional documents before it can move forward. If required, you’ll be prompted during the claim process.

  • Claim Affidavit Form - United States

    Use this form to complete your required claim document, such as a Claim Affidavit. Once completed, submit it with any required supporting documents so your service request can be reviewed and processed.

  • Claim Affidavit Documentation Requirements

    This guide explains how to complete and submit your required claim document, such as an Claim Affidavit, so your service request can be processed.

  • Statutory Declaration Form - Canada

    Use this form to complete your required claim document, such as a Statutory Declaration. Once completed, submit it with any required supporting documents so your service request can be reviewed and processed.

  • Statutory Declaration Documentation Requirements

    This guide explains how to complete and submit your required claim document, such as a Statutory Declaration, so your service request can be processed.