Premium Device Protection for Apple featuring AppleCare Services
Protection includes loss, theft, accidental damage from handling, and warranty malfunction. Apple Watch protection does not include loss or theft. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12 month period, two of which may be for accidental damage from handling and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $599.99
Tier 2
Tier 2$600.00 - $799.99
Tier 3
Tier 3$800.00 - $1499.99
Tier 4
Tier 4$1,500.00 - $3,000.00
Monthly Service Fee – iPhone and iPad*
Tier 1$6.99
Tier 2$8.99
Tier 3$15.99
Tier 4$18.99
Monthly Service Fee – Apple Watch
Tier 1$6.99
Tier 2$8.99
Tier 3$12.99
Tier 4$15.99
iPhone Screen Repair Processing Fee**
Tier 1$39.00
Tier 2$39.00
Tier 3$39.00
Tier 4$39.00
iPhone Damage Repair Processing Fee
Tier 1$129.00
Tier 2$129.00
Tier 3$129.00
Tier 4$129.00
iPad Damage Repair Processing Fee
Tier 1$49.00
Tier 2$49.00
Tier 3$49.00
Tier 4$49.00
Apple Watch Damage Repair Processing Fee
Tier 1$89.00
Tier 2$89.00
Tier 3$89.00
Tier 4$89.00
Warranty Processing Fee
Tier 1$0.00
Tier 2$0.00
Tier 3$0.00
Tier 4$0.00
Replacement Processing Fee for Loss/Theft (iPhone & iPad Only)
Tier 1$150.00
Tier 2$200.00
Tier 3$300.00
Tier 4$400.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
** As of December 13, 2021, screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (back glass repair is typically not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). If the Service Request is for both front and back glass breakage repair, the Processing Fee is $78 ($39 per repair) but will still only count as one Service Request against the limit. If these are separate Service Requests, each repair has a $39 Processing Fee and each repair counts as one Service Request against the limit.
View the Premium Device Protection for Apple featuring AppleCare Services Terms & Conditions.
Protection includes loss, theft, accidental damage from handling, and warranty malfunction**. Apple Watch protection does not include loss or theft. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12 month period, two of which may be for accidental damage from handling and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
**In Manitoba and Saskatchewan, Premium Device Protection for Apple featuring AppleCare Services is a combined insurance policy and service contract offering. The insurance policy is underwritten by AIG Insurance Company of Canada and provides loss, theft, and accidental damage from handling protection, while the service contract provides warranty protection.
Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $599.99
Tier 2
Tier 2$600.00 - $799.99
Tier 3
Tier 3$800.00 - $1499.99
Tier 4
Tier 4$1,500.00 - $3,000.00
Monthly Service Fee – iPhone and iPad*
Tier 1$6.99
Tier 2$8.99
Tier 3$15.99
Tier 4$18.99
Monthly Service Fee – Apple Watch
Tier 1$6.99
Tier 2$8.99
Tier 3$12.99
Tier 4$15.99
iPhone Screen Repair Processing Fee**
Tier 1$39.00
Tier 2$39.00
Tier 3$39.00
Tier 4$39.00
iPhone Damage Repair Processing Fee
Tier 1$129.00
Tier 2$129.00
Tier 3$129.00
Tier 4$129.00
iPad Damage Repair Processing Fee
Tier 1$49.00
Tier 2$49.00
Tier 3$49.00
Tier 4$49.00
Apple Watch Damage Repair Processing Fee
Tier 1$89.00
Tier 2$89.00
Tier 3$89.00
Tier 4$89.00
Warranty Processing Fee
Tier 1$0.00
Tier 2$0.00
Tier 3$0.00
Tier 4$0.00
Replacement Processing Fee for Loss/Theft (iPhone & iPad Only)
Tier 1$150.00
Tier 2$200.00
Tier 3$300.00
Tier 4$400.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Apple featuring AppleCare Services. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
** As of December 13, 2021, screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (back glass repair is typically not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). If the Service Request is for both front and back glass breakage repair, the Processing Fee is $78 ($39 per repair) but will still only count as one Service Request against the limit. If these are separate Service Requests, each repair has a $39 Processing Fee and each repair counts as one Service Request against the limit.
View the Premium Device Protection for Apple featuring AppleCare Services Terms & Conditions.
Protection includes accidental damage from handling and warranty malfunction. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $6.99 to $15.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $129.00 depending on your device and damage type.
You are eligible to receive up to two fulfilled Service Requests in any rolling 12 month period beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $599.99
Tier 2
Tier 2$600.00 - $799.99
Tier 3
Tier 3$800.00 - $1499.99
Tier 4
Tier 4$1,500.00 - $3,000.00
Monthly Service Fee – iPhone, iPad, and Apple Watch*
Tier 1$6.99
Tier 2$8.99
Tier 3$12.99
Tier 4$15.99
iPhone Screen Repair Processing Fee**
Tier 1$39.00
Tier 2$39.00
Tier 3$39.00
Tier 4$39.00
iPhone Damage Repair Processing Fee
Tier 1$129.00
Tier 2$129.00
Tier 3$129.00
Tier 4$129.00
iPad Damage Repair Processing Fee
Tier 1$49.00
Tier 2$49.00
Tier 3$49.00
Tier 4$49.00
Apple Watch Damage Repair Processing Fee
Tier 1$89.00
Tier 2$89.00
Tier 3$89.00
Tier 4$89.00
Warranty Processing Fee
Tier 1$0.00
Tier 2$0.00
Tier 3$0.00
Tier 4$0.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Apple featuring AppleCare Services. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
** As of December 13, 2021, screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (back glass repair is typically not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). If the Service Request is for both front and back glass breakage repair, the Processing Fee is $78 ($39 per repair) but will still only count as one Service Request against the limit. If these are separate Service Requests, each repair has a $39 Processing Fee and each repair counts as one Service Request against the limit.
View the Premium Device Protection for Apple featuring AppleCare Services Terms & Conditions.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an Apple Store or Apple Authorized Service Provider for repair.
MAIL IN: Mail your device to us for repair.
LOSS/THEFT REPLACEMENT: Replace your device with an Apple certified replacement of the same make, model, colour and memory.
Premium Device Protection for Android
Protection includes loss, theft, accidental damage from handling, and extended warranty (after the original manufacturer’s warranty expires). Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12 month period, two of which may be for accidental damage from handling or extended warranty and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $599.99
Tier 2
Tier 2$600.00 - $799.99
Tier 3
Tier 3$800.00 - $1499.99
Tier 4
Tier 4$1,500.00 - $3,000.00
Monthly Service Fee*
Tier 1$6.99
Tier 2$8.99
Tier 3$15.99
Tier 4$18.99
Phone Screen Repair Processing Fee**
Tier 1$39.00
Tier 2$39.00
Tier 3$39.00
Tier 4$39.00
Phone Damage and Extended Warranty Repair Processing Fee
Tier 1$129.00
Tier 2$129.00
Tier 3$129.00
Tier 4$129.00
Tablet Damage and Extended Warranty Repair Processing Fee
Tier 1$49.00
Tier 2$49.00
Tier 3$49.00
Tier 4$49.00
Replacement Processing Fee for Loss/Theft
Tier 1$150.00
Tier 2$200.00
Tier 3$300.00
Tier 4$400.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Android. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Premium Device Protection for Android Terms & Conditions.
Protection includes loss, theft, accidental damage from handling, and extended warranty (after the original manufacturer’s warranty expires). ** Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12 month period, two of which may be for accidental damage from handling or extended warranty and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
**In Manitoba and Saskatchewan, Premium Device Protection for Android is a combined insurance policy and service contract offering. The insurance policy is underwritten by AIG Insurance Company of Canada and provides loss, theft, and accidental damage from handling protection, while the service contract provides extended warranty protection.
Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $599.99
Tier 2
Tier 2$600.00 - $799.99
Tier 3
Tier 3$800.00 - $1499.99
Tier 4
Tier 4$1,500.00 - $3,000.00
Monthly Service Fee*
Tier 1$6.99
Tier 2$8.99
Tier 3$15.99
Tier 4$18.99
Phone Screen Repair Processing Fee**
Tier 1$39.00
Tier 2$39.00
Tier 3$39.00
Tier 4$39.00
Phone Damage and Extended Warranty Repair Processing Fee
Tier 1$129.00
Tier 2$129.00
Tier 3$129.00
Tier 4$129.00
Tablet Damage and Extended Warranty Repair Processing Fee
Tier 1$49.00
Tier 2$49.00
Tier 3$49.00
Tier 4$49.00
Replacement Processing Fee for Loss/Theft
Tier 1$150.00
Tier 2$200.00
Tier 3$300.00
Tier 4$400.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Android. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Premium Device Protection for Android Terms & Conditions.
Protection includes accidental damage from handling and extended warranty (after the original manufacturer’s warranty expires). Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $6.99 to $15.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to two fulfilled Service Requests in any rolling 12 month period beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $599.99
Tier 2
Tier 2$600.00 - $799.99
Tier 3
Tier 3$800.00 - $1499.99
Tier 4
Tier 4$1,500.00 - $3,000.00
Monthly Service Fee*
Tier 1$6.99
Tier 2$8.99
Tier 3$12.99
Tier 4$15.99
Phone Screen Repair Processing Fee**
Tier 1$39.00
Tier 2$39.00
Tier 3$39.00
Tier 4$39.00
Phone Damage and Extended Warranty Repair Processing Fee
Tier 1$129.00
Tier 2$129.00
Tier 3$129.00
Tier 4$129.00
Tablet Damage and Extended Warranty Repair Processing Fee
Tier 1$49.00
Tier 2$49.00
Tier 3$49.00
Tier 4$49.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Android. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Premium Device Protection for Android Terms & Conditions.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an approved vendor for repair.
MOBILE: Have the repair vendor come to you to repair your device.
MAIL IN: Mail your device to us for repair.
LOSS/THEFT REPLACEMENT: Replace your device with a like device.
Premium Device Protection
Protection includes lost, stolen, accidental damage, and extended warranty (after the original manufacturer’s warranty expires)*. Plus, your first screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing is $13.00 per month, with Repair Processing Fees ranging from $30.00 to $175.00, and Replacement Processing Fees ranging from $100.00 to $400.00.
You are eligible to receive two fulfilled Service Requests in any rolling 12 month period, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $2,300.00, inclusive of $500.00 for Protected Accessories, depending on the Tier of Your Protected Device.
Premium Device Protection - Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $399.99
Tier 2
Tier 2$400.00 - $749.99
Tier 3
Tier 3$750.00 - $999.99
Tier 4
Tier 4$1,000.00 - $1,199.99
Tier 5
Tier 5$1,200.00 - $2,300.00
Monthly Service Fee*
Tier 1$13.00
Tier 2$13.00
Tier 3$13.00
Tier 4$13.00
Tier 5$13.00
Repair Processing Fee
Tier 1$30.00
Tier 2$50.00
Tier 3$70.00
Tier 4$100.00
Tier 5$175.00
Replacement Processing Fee
Tier 1$100.00
Tier 2$150.00
Tier 3$200.00
Tier 4$300.00
Tier 5$400.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
View the Premium Device Protection Terms & Conditions.
Protection includes lost, stolen, accidental damage, and extended warranty (after the original manufacturer’s warranty expires)*. Plus, your first screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing is $13.00 per month, with Repair Processing Fees ranging from $30.00 to $175.00, and Replacement Processing Fees ranging from $100.00 to $400.00.
You are eligible to receive two fulfilled Service Requests in any rolling 12 month period, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $2,300.00, inclusive of $500.00 for Protected Accessories, depending on the Tier of Your Protected Device.
*In Manitoba and Saskatchewan, Premium Device Protection is a combined insurance and service contract offering. The insurance is underwritten by AIG Insurance Company of Canada and provides Lost, Stolen, and Damage protection, while the service contract provides extended warranty protection.
Premium Device Protection - Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $399.99
Tier 2
Tier 2$400.00 - $749.99
Tier 3
Tier 3$750.00 - $999.99
Tier 4
Tier 4$1,000.00 - $1,199.99
Tier 5
Tier 5$1,200.00 - $2,300.00
Monthly Service Fee*
Tier 1$13.00
Tier 2$13.00
Tier 3$13.00
Tier 4$13.00
Tier 5$13.00
Repair Processing Fee
Tier 1$30.00
Tier 2$50.00
Tier 3$70.00
Tier 4$100.00
Tier 5$175.00
Replacement Processing Fee
Tier 1$100.00
Tier 2$150.00
Tier 3$200.00
Tier 4$300.00
Tier 5$400.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
View the Premium Device Protection Terms & Conditions.
Protection includes accidental damage and extended warranty (after the original manufacturer’s warranty expires). Plus, your first screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing is $13.00 per month, with Repair Processing Fees ranging from $30.00 to $175.00, and Replacement Processing Fees ranging from $100.00 to $400.00.
You are eligible to receive two fulfilled Service Requests in any rolling 12 month period, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $2,300.00, inclusive of $500.00 for Protected Accessories, depending on the Tier of Your Protected Device.
Premium Device Protection - Cost Overview
No Term Device Price / Device MSRP (Excluding Tax)
Tier 1
Tier 1$0.00 - $399.99
Tier 2
Tier 2$400.00 - $749.99
Tier 3
Tier 3$750.00 - $999.99
Tier 4
Tier 4$1,000.00 - $1,199.99
Tier 5
Tier 5$1,200.00 - $2,300.00
Monthly Service Fee*
Tier 1$13.00
Tier 2$13.00
Tier 3$13.00
Tier 4$13.00
Tier 5$13.00
Repair Processing Fee
Tier 1$30.00
Tier 2$50.00
Tier 3$70.00
Tier 4$100.00
Tier 5$175.00
Replacement Processing Fee
Tier 1$100.00
Tier 2$150.00
Tier 3$200.00
Tier 4$300.00
Tier 5$400.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
View the Premium Device Protection Terms & Conditions.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an approved vendor for repair.
MOBILE: Have the repair vendor come to you to repair your device.
MAIL IN: Mail your device to us for repair.
REPLACEMENT: Replace your device with a like device.
Device Protection Lite
Protection includes accidental damage and extended warranty (after the original manufacturer’s warranty expires). Fulfillment option is repair only.
Pricing is $9.00 per month, with Repair Processing Fees ranging from $30.00 to $175.00.
You are eligible to receive two fulfilled Service Requests in any rolling 12 month period, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $2,300.00, inclusive of $500.00 for Protected Accessories, depending on the Tier of Your Protected Device.
Device Protection Lite - Cost Overview
No Term Device Price/Device MSRP (excluding tax)
Tier 1
Tier 1$0.00 - $399.99
Tier 2
Tier 2$400.00 - $749.99
Tier 3
Tier 3$750.00 - $999.99
Tier 4
Tier 4$1,000.00 - $1,199.99
Tier 5
Tier 5$1,200.00 - $2,300.00
Monthly Service Fee*
Tier 1$9.00
Tier 2$9.00
Tier 3$9.00
Tier 4$9.00
Tier 5$9.00
Repair Processing Fee
Tier 1$30.00
Tier 2$50.00
Tier 3$70.00
Tier 4$100.00
Tier 5$175.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
View the Device Protection Lite Terms & Conditions.
Protection includes accidental damage and extended warranty (after the original manufacturer’s warranty expires)*. Fulfillment option is repair only.
Pricing is $9.00 per month, with Repair Processing Fees ranging from $30.00 to $175.00.
You are eligible to receive two fulfilled Service Requests in any rolling 12 month period, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $2,300.00, inclusive of $500.00 for Protected Accessories, depending on the Tier of Your Protected Device.
*In Manitoba and Saskatchewan, Premium Device Protection is a combined insurance and service contract offering. The insurance is underwritten by AIG Insurance Company of Canada and provides Damage protection, while the service contract provides extended warranty protection.
Device Protection Lite - Cost Overview
No Term Device Price/Device MSRP (excluding tax)
Tier 1
Tier 1$0.00 - $399.99
Tier 2
Tier 2$400.00 - $749.99
Tier 3
Tier 3$750.00 - $999.99
Tier 4
Tier 4$1,000.00 - $1,199.99
Tier 5
Tier 5$1,200.00 - $2,300.00
Monthly Service Fee*
Tier 1$9.00
Tier 2$9.00
Tier 3$9.00
Tier 4$9.00
Tier 5$9.00
Repair Processing Fee
Tier 1$30.00
Tier 2$50.00
Tier 3$70.00
Tier 4$100.00
Tier 5$175.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
View the Device Protection Lite Terms & Conditions.
Protection includes accidental damage and extended warranty (after the original manufacturer’s warranty expires). Fulfillment option is repair only.
Pricing is $9.00 per month, with Repair Processing Fees ranging from $30.00 to $175.00.
You are eligible to receive two fulfilled Service Requests in any rolling 12 month period, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $2,300.00, inclusive of $500.00 for Protected Accessories, depending on the Tier of Your Protected Device.
Device Protection Lite - Cost Overview
No Term Device Price/Device MSRP (excluding tax)
Tier 1
Tier 1$0.00 - $399.99
Tier 2
Tier 2$400.00 - $749.99
Tier 3
Tier 3$750.00 - $999.99
Tier 4
Tier 4$1,000.00 - $1,199.99
Tier 5
Tier 5$1,200.00 - $2,300.00
Monthly Service Fee*
Tier 1$9.00
Tier 2$9.00
Tier 3$9.00
Tier 4$9.00
Tier 5$9.00
Repair Processing Fee
Tier 1$30.00
Tier 2$50.00
Tier 3$70.00
Tier 4$100.00
Tier 5$175.00
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
View the Device Protection Lite Terms & Conditions.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an approved vendor for repair.
MOBILE: Have the repair vendor come to you to repair your device.
MAIL IN: Mail your device to us for repair.