Premium Device Protection for Apple featuring AppleCare Services
Protection includes loss, theft, accidental damage from handling, and warranty malfunction. Apple Watch protection does not include loss or theft. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive unlimited accidental damage from handling and warranty malfunction Service Requests. You are also eligible for one loss or theft service request in any rolling 12-month period. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee – iPhone and iPad* | $6.99 | $8.99 | $15.99 | $18.99 |
| Monthly Service Fee – Apple Watch | $6.99 | $8.99 | $12.99 | $15.99 |
| iPhone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| iPhone Damage Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| iPad Damage Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Apple Watch Damage Repair Processing Fee | $89.00 | $89.00 | $89.00 | $89.00 |
| Warranty Processing Fee | $0.00 | $0.00 | $0.00 | $0.00 |
| Replacement Processing Fee for Loss/Theft*** (iPhone & iPad Only) | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (for all other models, back glass repair is not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). For iPhone models 12 and newer: (a) if the service request is for both front and back glass breakage repair, the processing fee is $78 ($39 per repair); (b) if these are separate service requests, each repair has a $39 processing fee; and (c) the first screen repair at no extra cost is applicable to one glass repair - front or back.
***Loss/Theft protection not available in Quebec or for Apple Watch.
View the Premium Device Protection for Apple featuring AppleCare Services Terms & Conditions.
Protection includes loss, theft, accidental damage from handling, and warranty malfunction**. Apple Watch protection does not include loss or theft. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive unlimited accidental damage from handling and warranty malfunction Service Requests. You are also eligible for one loss or theft service request in any rolling 12-month period. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
**In Manitoba and Saskatchewan, Premium Device Protection for Apple featuring AppleCare Services is a combined insurance policy and service contract offering. The insurance policy is underwritten by AIG Insurance Company of Canada and provides loss, theft, and accidental damage from handling protection, while the service contract provides warranty protection.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee – iPhone and iPad* | $6.99 | $8.99 | $15.99 | $18.99 |
| Monthly Service Fee – Apple Watch | $6.99 | $8.99 | $12.99 | $15.99 |
| iPhone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| iPhone Damage Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| iPad Damage Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Apple Watch Damage Repair Processing Fee | $89.00 | $89.00 | $89.00 | $89.00 |
| Warranty Processing Fee | $0.00 | $0.00 | $0.00 | $0.00 |
| Replacement Processing Fee for Loss/Theft*** (iPhone & iPad Only) | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Apple featuring AppleCare Services. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (for all other models, back glass repair is not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). For iPhone models 12 and newer: (a) if the service request is for both front and back glass breakage repair, the processing fee is $78 ($39 per repair); (b) if these are separate service requests, each repair has a $39 processing fee; and (c) the first screen repair at no extra cost is applicable to one glass repair - front or back.
***Loss/Theft protection not available in Quebec or for Apple Watch.
View the Premium Device Protection for Apple featuring AppleCare Services Terms & Conditions.
Protection includes accidental damage from handling and warranty malfunction. Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present. See an update to this benefit for iPhone models 12 and newer (excluding iPhone SE) here.
Pricing ranges from $6.99 to $15.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $129.00 depending on your device and damage type.
You are eligible to receive unlimited accidental damage from handling and warranty malfunction Service Requests. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee - iPhone, iPad and Apple Watch* | $6.99 | $8.99 | $12.99 | $15.99 |
| iPhone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| iPhone Damage Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| iPad Damage Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Apple Watch Damage Repair Processing Fee | $89.00 | $89.00 | $89.00 | $89.00 |
| Warranty Processing Fee | $0.00 | $0.00 | $0.00 | $0.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Apple featuring AppleCare Services. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Screen repair for iPhone models 12 and newer (excluding iPhone SE) refers to the front or back glass (for all other models, back glass repair is not considered to be screen repair and the iPhone Damage Repair Processing Fee of $129 applies). For iPhone models 12 and newer: (a) if the service request is for both front and back glass breakage repair, the processing fee is $78 ($39 per repair); (b) if these are separate service requests, each repair has a $39 processing fee; and (c) the first screen repair at no extra cost is applicable to one glass repair - front or back.
View the Premium Device Protection for Apple featuring AppleCare Services Terms & Conditions.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an Apple Store or Apple Authorized Service Provider for repair.
MAIL IN: Mail your device to us for repair.
LOSS/THEFT REPLACEMENT: Replace your device with an Apple certified replacement of the same make, model, colour and memory.
Premium Device Protection for Android
Protection includes loss, theft, accidental damage from handling, and extended warranty (after the original manufacturer’s warranty expires). Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12 month period, two of which may be for accidental damage from handling or extended warranty and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee* | $6.99 | $8.99 | $15.99 | $18.99 |
| Phone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| Phone Damage and Extended Warranty Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| Tablet Damage and Extended Warranty Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Replacement Processing Fee for Loss/Theft | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Android. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Premium Device Protection for Android Terms & Conditions.
Protection includes loss, theft, accidental damage from handling, and extended warranty (after the original manufacturer’s warranty expires). ** Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $6.99 to $18.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $400.00 depending on your device and damage type.
You are eligible to receive up to three fulfilled Service Requests in any rolling 12 month period, two of which may be for accidental damage from handling or extended warranty and one of which may be for loss/theft, beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
**In Manitoba and Saskatchewan, Premium Device Protection for Android is a combined insurance policy and service contract offering. The insurance policy is underwritten by AIG Insurance Company of Canada and provides loss, theft, and accidental damage from handling protection, while the service contract provides extended warranty protection.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee* | $6.99 | $8.99 | $15.99 | $18.99 |
| Phone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| Phone Damage and Extended Warranty Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| Tablet Damage and Extended Warranty Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
| Replacement Processing Fee for Loss/Theft | $150.00 | $200.00 | $300.00 | $400.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Android. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Premium Device Protection for Android Terms & Conditions.
Protection includes accidental damage from handling and extended warranty (after the original manufacturer’s warranty expires). Plus, your first phone screen break repair will have a $0 Processing Fee if no other damage is present.
Pricing ranges from $6.99 to $15.99 per month depending on your device tier, with Processing Fees ranging from $39.00 to $129.00 depending on your device and damage type.
You are eligible to receive up to two fulfilled Service Requests in any rolling 12 month period beginning on the date of your first Service Request. Each Service Request is subject to a maximum value of $3,000.00, inclusive of protected accessories, depending on your device tier.
Cost Overview
| No Term Device Price / Device MSRP (Excluding Tax) | Tier 1 $0.00 - $599.99 |
Tier 2 $600.00 - $799.99 |
Tier 3 $800.00 - $1,499.99 |
Tier 4 $1,500.00 - $3,000.00 |
|---|---|---|---|---|
| Monthly Service Fee* | $6.99 | $8.99 | $12.99 | $15.99 |
| Phone Screen Repair Processing Fee** | $39.00 | $39.00 | $39.00 | $39.00 |
| Phone Damage and Extended Warranty Repair Processing Fee | $129.00 | $129.00 | $129.00 | $129.00 |
| Tablet Damage and Extended Warranty Repair Processing Fee | $49.00 | $49.00 | $49.00 | $49.00 |
All fees above are subject to applicable taxes.
Please note that prepaid credit cards cannot be used to pay your Processing Fee.
*This is the current Monthly Service Fee for Premium Device Protection for Android. If you enrolled in Premium Device Protection prior to February 1, 2018, your Monthly Service Fee is stated on your Rogers bill.
**Back glass repair is not considered to be screen repair and the Repair Processing Fee of $129 applies.
View the Premium Device Protection for Android Terms & Conditions.
When you file a Service Request, you may be provided the following options based on your location, device, and failure:
WALK IN: Take your device to an approved vendor for repair.
MOBILE: Have the repair vendor come to you to repair your device.
MAIL IN: Mail your device to us for repair.
LOSS/THEFT REPLACEMENT: Replace your device with a like device.